Privacy Policy

Effective Date: October 2017

Privacy Policy SpinShine Flexi E-Solutions Pvt. Ltd. (“SpinShines”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.spinshines.in and use our services, including payment processing under the brand spinova.ai.

Company Information: SpinShine Flexi E-Solutions Private Limited is a company incorporated under the Companies Act, GOVERNMENT OF INDIA MINISTRY OF CORPORATE AFFAIRS Registrar of Companies, Bangalore E' Wing , 2nd Floor , Kendriya Sadana , Koramangala under company act 2013 (CIN: U74900KA2016PTC086016), having its registered office at No. 130, 17th Main, BTM Layout, Bangalore, Karnataka – 560076, India.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our site.
1. Information We Collect We may collect the following categories of personal information: Personal details: Name, email address, mobile number, address, and date of birth. Account information: Login details, communication preferences, and user ID. Payment information: Limited details such as transaction amount, date, and payment method. All payment card information is processed securely by third-party payment gateways compliant with PCI DSS standards. Device and usage data: IP address, browser type, device information, and activity logs collected through cookies and analytics tools.
2. How We Use Your Information We use your personal information to: Verify your identity and create your account. Provide and improve our services, including payment facilitation and transaction support. Process transactions and send related notifications. Communicate with you regarding updates, offers, or support queries. Ensure security, prevent fraud, and comply with legal obligations. Analyze website performance and user trends to improve usability.
3. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your experience. These cookies help us remember your preferences, improve security, and analyze site traffic. You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain site functionalities. We may also use Google Analytics or similar tools to collect anonymized usage statistics.
4. Sharing and Disclosure We do not sell or rent your personal information. We may share information with: Service providers assisting in operations such as hosting, analytics, and customer support. Payment gateways that securely process your payments (e.g., Razorpay, Paytm, etc.), subject to their privacy policies. Regulatory or law enforcement authorities, if required by law or legal process. All third-party service providers are bound by contractual obligations to keep your information confidential and use it only for authorized purposes.
5. Data Retention We retain personal information only as long as necessary for business, legal, or regulatory purposes. Once no longer required, we securely delete or anonymize the data.
6. Cross-Border Data Transfers Your data may be stored or processed in servers located outside India where our cloud or service providers operate. In such cases, we ensure adequate safeguards are in place to protect your information in line with this Privacy Policy.
7. Data Security We employ reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure server environments, and access controls. However, no electronic transmission is completely secure. By using our services, you acknowledge and accept this inherent risk.
8. Your Rights You have the right to: Access and review your personal data. Request corrections or updates to your information. Request deletion of your data (“Right to be Forgotten”). Withdraw consent to processing, where applicable. Opt out of non-essential communications. To exercise these rights, contact us at privacy@spinshines.in or through the Grievance Officer listed below.
9. Children’s Privacy Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a minor has provided personal data, please contact us so we can delete it.
10. Links to Third-Party Websites Our website may contain links to third-party websites or services. We are not responsible for their content, security, or privacy practices. Please review their privacy policies before interacting with those sites.
11. Policy Updates We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.
12. Grievance Officer In accordance with Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:
Grievance Officer Email: contactus@spinshines.in Phone: +91 98808 66300 Address: SpinShine Flexi E-Solutions Pvt. Ltd., 130, 17th Main Road, BTM Layout, Bangalore, Karnataka – 560076, India.
13. Contact Us If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
📧 contactus@spinshines.in 📞 +91 98808 66300

Terms & Conditions

Effective Date: October 2017

Welcome to SpinShines.in, operated by SpinShine Flexi E-Solutions Pvt. Ltd. ("SpinShines"). These Terms & Conditions govern your access to and use of our website and related services including payment facilitation under our brand Spinova.ai

These Terms & Conditions (“Terms”) govern your access to and use of our website https://www.spinshines.in and related services, including payment facilitation under our brand EsyFee.
By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, you may not use our services.
1. Eligibility You must be at least 18 years of age to use this website. By using SpinShines, you represent that you are legally competent to enter into a binding agreement under applicable law.
2. Use of Services You agree to use our website and services only for lawful purposes. You shall not: Misuse or disrupt our website or servers. Attempt unauthorized access to user accounts, systems, or networks. Use automated systems (bots, crawlers) to extract data. Upload or share content that is defamatory, obscene, unlawful, or infringes intellectual property rights. We reserve the right to suspend or terminate accounts found violating these Terms.
3. Account Registration Certain services may require you to create an account. You agree to: Provide accurate and complete information during registration. Keep your login credentials secure. Notify us immediately if you suspect unauthorized access to your account. You are responsible for all activity that occurs under your account.
4. Payments and Transactions All payments processed through SpinShines or EsyFee are handled via secure third-party payment gateways compliant with PCI DSS standards. We do not store or process your card or bank details directly. You agree to provide valid and accurate payment information and authorize us or our partners to charge applicable fees for services rendered. All payments are subject to validation checks and authorization by the payment provider.
5. Refund and Cancellation Policy Refunds, where applicable, are governed by specific terms of the product or service purchased through SpinShines or EsyFee. If you believe a transaction was made in error or was unauthorized, please contact our support team within 7 days of the transaction at support@spinshines.in . All valid refund claims will be reviewed in accordance with company policy and applicable laws.
6. Intellectual Property Rights All content on this website—including text, graphics, logos, icons, software, and design—is the property of SpinShine Flexi E-Solutions Pvt. Ltd. or its licensors. You may not reproduce, distribute, modify, or use any content without prior written consent. Unauthorized use may result in legal action.
7. Third-Party Links and Services Our website may contain links to third-party websites or services. These are provided for convenience only. We do not control or endorse third-party sites and are not responsible for their content, products, or privacy practices. Use of third-party sites is at your own risk.
8. Limitation of Liability To the maximum extent permitted by law: SpinShines shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services. We do not guarantee uninterrupted or error-free access to our platform. All services are provided “as is” without warranties of any kind, express or implied. Your sole remedy for dissatisfaction with our services is to discontinue their use.
9. Indemnification You agree to indemnify, defend, and hold harmless SpinShine Flexi E-Solutions Pvt. Ltd., its affiliates, directors, officers, employees, and partners from any claim, loss, damage, or expense arising out of: Your use of the website or services, Violation of these Terms, or Infringement of any rights of a third party.
10. Data Protection Your use of our services is also governed by our Privacy Policy, available at https://www.spinshines.in/privacy-policy By using our site, you consent to the collection and use of your information as described therein.
11. Termination We reserve the right to suspend or terminate your access to the website at any time, without prior notice, if: You violate these Terms, We suspect fraudulent or illegal activity, or Required by law or regulatory authorities. Upon termination, your right to use our services will immediately cease.
12. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
13. Amendments We may revise these Terms from time to time to reflect operational or legal changes. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after such changes constitutes acceptance of the updated Terms.

Disclaimer

The information provided on SpinShines.in is for general informational purposes only. While we strive for accuracy, SpinShine Flexi E-Solutions Pvt. Ltd. makes no warranties of any kind about completeness, reliability, or suitability of the information, products, or services provided. Any reliance you place on such information is strictly at your own risk.

In no event will SpinShines or its affiliates be liable for any loss or damage arising from the use of this website. External links are provided for convenience only; we do not endorse or assume responsibility for their content.

All services are provided “as is” and “as available.” By using this site, you agree to these limitations and disclaimers.